FAQ's


  • Why NUMA?
    • Because NUMA makes scents! And lots of it! We are a small business with a hard-working, passionate team of essential oil enthusiast who honor NUMA's driving philosophy --- that we will only use high-quality, PURE and affordable essential oils and aromatherapy blends. We are intensely focused on bringing you, our valued customer, the best that the industry has to offer in products specifically designed to address what you want and need. We are committed to YOU -- Our customers and we are here to support you on the journey to healthy living. 
  • What is Aromatherapy?
    • Inhale Deeply, Exhale Slowly. Aromatherapy is the science and art of using essential oils that are extracted from volatile plants to promote both emotional & physical well being. Our bodies are bombarded with artificial chemicals & carcinogens found in the air we breathe, the products we use, and the food we eat. To help our bodies stay balanced and strong, we must find ways to work in partnership with its own unique ability to restore itself. Aromatherapy becomes another tool we can use to do just that. Simply stated, Essential Oils are Powerful! Oils are extracted from the purest of plants from around the world so that they may resonate with our DNA. Essential oils aid in balancing the mind, body, spirit, and help to support our overall health.
  • What is an Essential Oil?
    • Certain plants can produce Essential Oils. These oils are stored within all parts of the plant and can be extracted from flowers, seeds, leaves, twigs, branches, grasses, wood, bark, roots, rhizomes, gums, resins and fruit peels. The floral essence of a rose, the pine scent of an evergreen, the spicy aroma of cinnamon are a few examples of aromatic plants. These plants go through an extraction process which pulls the natural oil out of the plants structure. The result is a beautifully crafted, highly concentrated essential oil that contains components similar to the plants genetic structure.  
  • What is a Certified Aromatherapist?
    • A Certified Aromatherapist is a professional that has completed course work, clinical studies, and is educated on the therapeutic uses of essential oils. Course requirements include the study of anatomy, physiology, botany, safety and contraindications, chemistry and clinical applications. Qualifications are approved by the National Association of Holistic Aromatherapist (NAHA), and the Alliance of International Aromatherapist (AIA). 
  • What type of essential oils are we using?
    • NUMA essential oils. We partner with trusted suppliers that responsibly source our essential oils from all over the globe, while focusing on plant sustainability. We offer 100% PURE, therapeutic essential oils. NUMA Aromatherapy strives to ensure quality and safety in every single product we carry. An essential oil must be pure, and unadulterated in order to provide therapeutic benefits. We work with reputable partners that provide GC/MS testing and purity reporting to ensure quality. This reporting provides a snapshot of the oils' chemical constituents and certifies that the oil is not filled with synthetics or fillers that can harm or disrupt the body.  
  • Do you offer local pickup for Bloomington, IN residents and surrounding areas?
    • We are happy to offer our customers free local pickup. Please select "LOCAL PICKUP" from the drop down menu when checking out. Your items will be available at our Fountain Square Mall office. We will email pickup times and location information after you make your purchase. Restrictions apply. 
  • What are your giveaway / contest rules and restrictions?
    • Participants and Winners must be 18 years of age. 
    • We currently do not offer international shipping.
    • Winner has 60 days to claim prize. We will attempt to reach you several times before drawing a new winner. 
  • What is your Shipping Policy and how long will it take to receive my order?
    • Ensuring you receive your order quickly is important to us. 
    • After an order is placed, your order will be processed within 1-2 business days. Please keep in mind we are a small business that creates blends by hand. Ensuring you receive a fresh batch or blend is important to us. 
    • Please choose a faster shipping rate, if you are needing your order by a certain date. We may still need 1-2 business days to create or process your order even if you choose expedited shipping. 
    • After your order is processed, shipments typically take 2-5 business days, and will ship via US Postal Service.